Your sales conditions

1: Preamble

These general terms and conditions of sale are concluded between:

"Naturellement Chanvre" domiciled in : Coudeyras 63980 Echandelys Echandelys (Fr)

SIRET NO: 90949956800014

INTRACOM NO: FR72909499568

And, on the other hand: the people, hereafter "special customers", wishing to make a purchase via their websitehttps://www.naturellementchanvre.com/en/

2: INTEGRALITY The particular customer acknowledges that he is fully aware that his agreement regarding the content of these Terms and Conditions does not require the handwritten signature of this document, in so far as the particular customer wishes to order the products presented in the context of the website shop online. The particular customer has the right to save or edit these general conditions, being specified that both the saving and the editing of this document are his sole responsibility.

No general or specific condition contained in the documents sent or delivered by the consumer may be incorporated in these documents, provided that such documents are incompatible with these general conditions.

3. SUBJECT The purpose of these conditions is to define the rights and obligations of the parties in relation to the online sale of goods and services offered by Naturellement Chanvre the particular customer.

4 : COMING INTO FORCE - DURATION These Terms and Conditions come into force on the date of signature of the purchase order. These terms and conditions shall be concluded for the duration necessary for the supply of the goods and services subscribed.

5: ELECTRONIC SIGNATURE The "click" of the particular customer in the final phase of the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.

6: CONFIRMATION OF ORDERS Contractual information will be confirmed by e-mail at the latest at the time of delivery or, failing that, at the address indicated by the consumer in the order form.

7: EVIDENCE OF TRANSACTION Computerised registers, kept in the computer systems of the company's website Naturellement Chanvre in reasonable conditions of security, shall be considered as evidence of the communication, order and payment between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence.

8 : INFORMATION ON PRODUCTS Offers submitted by the company Naturellement Chanvre are valid only within the limits of available stocks. We cannot be held responsible for an item not available, we will inform you and refund as soon as possible. Naturally hemp provides photographs for informational and informative purposes, hemp is a natural fiber, the quantities of items proposed are limited, which can cause color variations from one series or model to another. These variations can also be due to the calibration and quality of PC screens. We will not be held responsible.

9 : PRICES Prices are indicated in euros and are valid only on the date the order is sent by the consumer. They do not take into account the delivery costs, invoiced in addition and indicated before the validation of the order. Prices take account of the T.V.A. applicable on the day of the order and any change in the applicable rate T.V.A. will automatically be passed on to the price of the products of the online shop. Payment of the entire price must be made at the time of the order. At no time will the payments be considered a deposit.

10 : PAYMENT MODALITIES In order to pay for their order, the consumer has, at his choice, all the payment methods referred to in the order form. The particular customer guarantees that Naturellement Chanvre he has the necessary authorisations to use the method of payment chosen by him, when validating the order form. Products will only be shipped from the time the payment is received.

Naturellement Chanvre therefore reserves the right to suspend any order management and delivery in case of refusal of payment authorisation by the officially accredited bodies or in case of non-paymentNaturellement Chanvre reserves in particular the right to refuse to make a delivery or to honour an order from a particular customer who has not paid in whole or in part a previous order or with whom a payment dispute would be in the course of administration.

11 A: DELIVERY: LIMITS, DELAYS AND DELAYS In all cases, delivery times and terms are only indicated for information purposes. In the event that a delay is caused by us, the particular customer may set us an additional period of at least 30 days. At the expiry of this period, he may terminate the contract if the goods have not been announced as being ready for dispatch. No other right, in particular the right to damages, can result. Force majeure events allow us to postpone delivery for the duration of the impediment and for a reasonable period of time or to terminate the contract for the part not performed. The personnel required for unloading shall be made available by the purchaser. The goods travel at the risk of the consignee. In case of an anomaly or loss, the customer must make explicit reservations on the transport document and notify us immediately. If no insurance has been taken by the customer, the carrier's compensation (if any) will be the only compulsory refund due to the particular customer.

11 B: DEFAULTS, SHIPPING OF NON-CONFORMED GOODS After receipt of the goods, in the event of notification of a bona fide defect and within the specified period, we shall replace the defective goods. The replaced goods become our property and no right of retention will be able to exercise it. This guarantee is subject to the fulfilment of its contractual obligations by the buyer and in particular the conditions of payment. The particular customer is obliged to grant us, without charge, the time, possibility and assistance necessary for the delivery of the replacement products. To be accepted, any request for return must be notified in advance to the Customer Service of the company Naturellement Chanvre to 09 67 31 85 74 or on info@naturellementchanvre.com

Shipping costs will be borne by the company Naturellement Chanvre, except in the event that it appears that the product covered does not correspond to the declaration of origin made by the consumer in the return voucher.

Any warranty claim expires if the private customer does not give us the opportunity to check the defect or if he makes changes himself.The warranty is excluded for damage resulting from transport, improper use, mistreatment, incorrect choice of size, poor maintenance or abusive or abnormal use of the goods.We do not guarantee any particular result or destination for a use of the products not specified.

12: WITHDRAWAL The customer has a withdrawal period of 14 days, from receipt of the items, to return the items to the seller, either for exchange or for reimbursement, less the order processing costs.

13: RESPONSIBILITYNaturellement Chanvre has only an obligation of means for all access to the site, the ordering process, delivery or subsequent services. The responsibility of Naturellement Chanvre shall not be liable for any inconvenience or damage inherent in the use of the Internet, in particular a breakdown of the service, an outside intrusion or the presence of computer viruses, or any act described as force majeure, in accordance with the case law.

14: LITIGESThis contract is subject to French law. Claims or challenges will always be received with careful benevolence, since good faith is always presumed in those who take the trouble of exposing their situations. In the event of a dispute and in the absence of an amicable solution, jurisdiction shall be conferred on the competent courts of the region of the seat of Naturellement Chanvre.

15: NAME DATANaturellement Chanvre reserves the right to collect data about the user.

In accordance with the law of 6 January 1978, the user has the right to access and rectify the data concerning him.

16: FINAL DEPOSITION If one or more provisions of these general conditions of delivery and settlement are or become null and void, the validity of the other provisions shall not be affected.

Thanking you for your understanding, Naturellement Chanvre